DND app to be compatible with all Android phones in March: Telecom Body

New Delhi:

The Telecom Regulatory Authority of India (Trai) is fixing bugs in its Do Not Disturb app, which helps mobile subscribers report annoying calls and text messages immediately, a senior official of the regulator said today.

Speaking at an event organized by Truecaller, Trai Secretary V Raghunandan said the regulator is fixing bugs in the Do Not Disturb (DND) app to address technical issues faced by consumers.

“We have roped in an agency to fix bugs in the app. There were issues with some Android devices which have been largely fixed. We are trying to make the app compatible with all Android devices by March,” Raghunandan said.

Trai DND app has shown errors when mobile subscribers try to report spam calls and SMS.

Sir. Raghunandan said with improvements in the app, the number of spam calls and SMS has decreased significantly.

Apple had refused to allow the app access to call logs, but Mr. Raghunandan said work was underway to make the app compatible with iOS devices as well.

He said the results of the pilot project – run by Tanla on the Vodafone Idea network to check scam calls – have been partially incorporated into the standard operating procedure that has been shared with telecom operators.

Sir. Raghunandan said that one agency – public or private – cannot address all aspects of security in the country and the approach must be collaborative with strategic public-private partnerships.

Truecaller CEO and co-founder Alan Mamedi said the company has 270 million active users in India and 5 million spam calls are reported in the country through the platform daily.

“Upcoming challenges are related to Open AI. It makes cloning or manipulation of voice very easy. In the US, the cloning of children’s voices was used to extort money from parents. Our efforts are intended to detect whether the voice is manipulated or not ,” Mamedi said.

In the past, older people were the most vulnerable victims of digital fraud, but now even young people are becoming victims, he added.

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